Welcome to UX Connect
UX Connect Is a Leading Independent Provider of Customized User Experience Research
catering to a diverse global clientele within the consumer technology industry. Our mission is to empower companies by delivering people-driven data and valuable insights to craft exceptional products and services.
Our Research Methodologies
At UX Connect, we firmly believe that understanding user behavior, attitudes, and requirements is the key to developing winning products. Our unbiased research methodologies are designed to encompass each stage of the product development cycle, ensuring comprehensive coverage and actionable outcomes.
Identify Opportunities
We IDENTIFY OPPORTUNITIES and possibilities through persona development, use case definition, ethnographic enquiry, and design ideation. By delving deep into user perspectives, we unearth valuable insights that drive innovation and strategy.
Developing Concepts
We work with you on DEVELOPING CONCEPTS that align precisely with user expectations. Our process involves concept testing, prototype evaluations, storyboards, and wireframing, ensuring that your product ideas are thoroughly refined and optimized.
Assess the User Experience
We ASSESS THE USER EXPERIENCE through rigorous usability testing, experience benchmarking, and performance testing. This final phase ensures that your product not only meets but exceeds user expectations, making it stand out in the market.
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Who are your customers and what do they look like?
- What are the unmet needs of your customer that your new product/service can fulfil?
- What design do users want?
- Which concepts are the most appealing to your customers?
- What is the reaction to your concept/prototype?
- What needs to be changed with your product/service before it is ready to be launched?
- Does your product/service meet your user’s needs?
- Does your product/service perform in an optimal way?
- How does the experience of your product compare to competitive products/services?
Identify Opportunities
We IDENTIFY OPPORTUNITIES and possibilities through persona development, use case definition, ethnographic enquiry, and design ideation. By delving deep into user perspectives, we unearth valuable insights that drive innovation and strategy.
-
Who are your customers and what do they look like?
- What are the unmet needs of your customer that your new product/service can fulfill?
- What design do users want?
Developing Concepts
We work with you on DEVELOPING CONCEPTS that align precisely with user expectations. Our process involves concept testing, prototype evaluations, storyboards, and wireframing, ensuring that your product ideas are thoroughly refined and optimized.
- Which concepts are the most appealing to your customers?
- What is the reaction to your concept/prototype?
- What needs to be changed with your product/service before it is ready to be launched?
Assess the User Experience
We ASSESS THE USER EXPERIENCE through rigorous usability testing, experience benchmarking, and performance testing. This final phase ensures that your product not only meets but exceeds user expectations, making it stand out in the market.
- Does your product/service meet your user’s needs?
- Does your product/service perform in an optimal way?
- How does the experience of your product compare to competitive products/services?
Everything We Do At UX Connect
Customized Solutions
At UX Connect, we understand the importance of tailoring our services to meet the unique needs of each client. We pride ourselves on delivering highly customized solutions that align with your specific goals and requirements.
Experienced Professionals
Our team of experienced professionals is dedicated to providing you with independent unparalleled research and analysis. We leverage the latest tools and methodologies to deliver actionable results, allowing you to make informed decisions and stay ahead of the competition.
Experienced Professionals
Our team of experienced professionals is dedicated to providing you with unparalleled research and analysis. We leverage the latest tools and methodologies to deliver actionable results, allowing you to make informed decisions and stay ahead of the competition.
Join Hands With UX Connect
Join hands with UX Connect today and let us empower your business to create products and services that resonate deeply with your target audience. Together, we can achieve exceptional user experiences that drive success and growth in the consumer technology industry.
Meet Our Team
Paul Brown
Founder, Head of Research
Paul founded UX Connect in 2023, having spent 18 years working within the consumer technology industry at Strategy Analytics. In his most recent role, he was Director of Projects within the UX Innovation Practice, where he was responsible for scoping out projects, undertaking hands on research, and delivering actionable insights to multinational companies. Before that, he led Strategy Analytics’ Mobile Device UX team, where his areas of research included smartphones, mobile operating systems, smart wearables, mobile accessories, mobile internet services, applications and media.
As Head of Research at UX Connect, Paul oversees all UX research studies across mobile devices, media, smart home and the connected vehicle. He also supports clients in developing their user experience strategies.
Paul has undertaken thousands of hours of consumer research across the world and has successfully led multi-country projects for leading companies using a variety of methodologies, including surveys, focus groups, usability testing, ethnography, longitudinal studies, and technical performance benchmarking. Paul holds a BSc in Management Science and Statistics from the University of Wales, Swansea.
Paul Brown
Founder, Head of Research
Paul founded UX Connect in 2023, having spent 18 years working within the consumer technology industry at Strategy Analytics. In his most recent role, he was Director of Projects within the UX Innovation Practice, where he was responsible for scoping out projects, undertaking hands on research, and delivering actionable insights to multinational companies. Before that, he led Strategy Analytics’ Mobile Device UX team, where his areas of research included smartphones, mobile operating systems, smart wearables, mobile accessories, mobile internet services, applications and media.
As Head of Research at UX Connect, Paul oversees all UX research studies across mobile devices, media, smart home and the connected vehicle. He also supports clients in developing their user experience strategies.
Paul has undertaken thousands of hours of consumer research across the world and has successfully led multi-country projects for leading companies using a variety of methodologies, including surveys, focus groups, usability testing, ethnography, longitudinal studies, and technical performance benchmarking. Paul holds a BSc in Management Science and Statistics from the University of Wales, Swansea.
Get Started By Connecting With Us
Privacy Policy
Last Updated: November 7th, 2023
1. Introduction
Welcome to UX Connect, LLC (“we,” “our,” or “us”). At UX Connect, LLC, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, and protect your data when you visit our website.
2. Information We Collect
We may collect the following types of information when you use our website:
- Personal Information: This may include your name, email address, postal address, and other identifiable information that you provide voluntarily, such as through contact forms or registration.
- Non-Personal Information: We may collect non-personal information automatically, including but not limited to cookies, log files, and web beacons. This information is used for analytics, improving user experience, and tracking website usage.
3. How We Use Your Information
We may use your information for the following purposes:
- To provide and maintain our website and its features.
- To communicate with you, respond to your inquiries, or send you information, updates, and newsletters.
- To analyze and improve the performance, functionality, and content of our website.
- To protect against fraudulent or illegal activities.
4. Sharing Your Information
We may share your information with third parties only in the following circumstances:
- With your explicit consent.
- To fulfill a legal obligation or protect our rights, privacy, safety, or property.
- With third-party service providers who help us operate our website and services.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect and store information about your interaction with our website. You can manage or disable cookies through your browser settings.
6. User Rights
You have the right to access, correct, or delete your personal information. To exercise these rights or for any privacy-related concerns, please contact us at info@uxconnectresearch.com.
7. Data Security
We take reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet is completely secure.
8. Data Retention
We will retain your data only as long as necessary for the purposes mentioned in this Privacy Policy, or as required by applicable laws.
9. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.
10. Policy Changes
We may update this Privacy Policy from time to time. The date of the last update will be indicated at the beginning of the policy. It is your responsibility to stay informed about any changes.
11. Consent and Acceptance
By using our website, you consent to this Privacy Policy and agree to its terms and conditions. If you do not agree with this policy, please refrain from using our website.