UX Connect is your global independent source for unbiased customer research

providing you with real-life data and insights to help you create the optimal user experience for your product or service. We are highly experienced in user interview and observational research techniques within the intelligent home, in-vehicle and mobile contexts. This allows us to connect with people to understand their behaviors and motivations, giving you an advantage in developing usable solutions and delivering a compelling user experience.

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Understanding the User Experience

Optimize your product to give your users the best experience and gain a competitive edge in the market. We provide customized expertise to support user-centric product development across the entire planning lifecycle - from defining opportunities, to developing concepts, to assessing the experience of the product or service.

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Defining the Opportunity

  • Who are your customers and what do they look like?
  • What are the unmet needs of your customer that your new product/service can fulfill?
  • What design do users want?

Developing Concepts

  • Which concepts are the most appealing to your customers?
  • What is the reaction to your concept/prototype?
  • What needs to be changed with your product/service before it is ready to be launched?

Assessing the Experience

  • Does your product/service meet your user’s needs?
  • Does your product/service perform in an optimal way?
  • How does the experience of your product compare to competitive products/services?

Blog & News

Our Latest Blog & News

Read Our Blog
UX-Connect_Branding_Infographic01_PW_07Nov24
Size is Key Driver for Foldable Phone Buyers
08 Nov, 24
Download your complementary copy of the full report here
Connected-Vehicles
BEV OWNERS: PURCHASE DRIVERS & THE BEV USER JOURNEY
30 Oct, 24
This report presents the findings of UX Connect’s research with existing owners of battery electric vehicles...
FOLDABLE SMARTPHONE OWNERS
FOLDABLE SMARTPHONE OWNERS: PURCHASE DRIVERS AND USER BEHAVIORS
03 Oct, 24
This report presents the findings of UX Connect’s research with existing owners of foldable phones, undertaken...

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Privacy Policy

Last Updated: November 7th, 2023

1. Introduction

Welcome to UX Connect, LLC (“we,” “our,” or “us”). At UX Connect, LLC, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, and protect your data when you visit our website.

2. Information We Collect

We may collect the following types of information when you use our website:

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