UX Connect is your global independent source for unbiased customer research

providing you with real-life data and insights to help you create the optimal user experience for your product or service. We are highly experienced in user interview and observational research techniques within the intelligent home, in-vehicle and mobile contexts. This allows us to connect with people to understand their behaviors and motivations, giving you an advantage in developing usable solutions and delivering a compelling user experience.

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Understanding the User Experience

Optimize your product to give your users the best experience and gain a competitive edge in the market. We provide customized expertise to support user-centric product development across the entire planning lifecycle - from defining opportunities, to developing concepts, to assessing the experience of the product or service.

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Defining the Opportunity

  • Who are your customers and what do they look like?
  • What are the unmet needs of your customer that your new product/service can fulfill?
  • What design do users want?

Developing Concepts

  • Which concepts are the most appealing to your customers?
  • What is the reaction to your concept/prototype?
  • What needs to be changed with your product/service before it is ready to be launched?

Assessing the Experience

  • Does your product/service meet your user’s needs?
  • Does your product/service perform in an optimal way?
  • How does the experience of your product compare to competitive products/services?

Blog & News

Our Latest Blog & News

Read Our Blog
eSIM
Prepaid eSIMs in Spain: Understanding the User Journey
17 Mar, 26
Global travel is growing fast, having dropped significantly in 2020 and 2021 due to the COVID pandemic....
MWC2026
Meet with UX Connect at MWC 2026
17 Feb, 26
UX Connect will be attending Mobile World Congress 2026 in Barcelona and would love to see you. If you...
Waymo Cover
UX Learnings from a First Waymo Journey
11 Feb, 26
In 2026 Waymo will expand their service to a host of new cities across the US, including, Dallas, Detroit,...

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Privacy Policy

Last Updated: November 7th, 2023

1. Introduction

Welcome to UX Connect, LLC (“we,” “our,” or “us”). At UX Connect, LLC, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, and protect your data when you visit our website.

2. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: This may include your name, email address, postal address, and other identifiable information that you provide voluntarily, such as through contact forms or registration.
  • Non-Personal Information: We may collect non-personal information automatically, including but not limited to cookies, log files, and web beacons. This information is used for analytics, improving user experience, and tracking website usage.

3. How We Use Your Information

We may use your information for the following purposes:

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4. Sharing Your Information

We may share your information with third parties only in the following circumstances:

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5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect and store information about your interaction with our website. You can manage or disable cookies through your browser settings.

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We will retain your data only as long as necessary for the purposes mentioned in this Privacy Policy, or as required by applicable laws.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

10. Policy Changes

We may update this Privacy Policy from time to time. The date of the last update will be indicated at the beginning of the policy. It is your responsibility to stay informed about any changes.

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