Research Studies

Prepaid Mobile Plans: Best Practices to Win Visitors Traveling to the US for the 2026 FIFA World Cup

Mobile Devices, Research Studies /

The 2026 FIFA World Cup is expected to drive a surge in mobile connectivity demand across the US. UX Connect undertook a study to analyze the end-to-end purchase journey for 11 prepaid plan providers in the US from the perspective of an international traveler. Based on the analysis of these providers, UX Connect has identified over 25 best practices that should be implemented at each stage of the journey to make the experience as seamless as possible.

Prepaid Mobile Plans: Best Practices to Win Visitors Traveling to the US for the 2026 FIFA World Cup Read More »

Prepaid eSIMs in Spain: Understanding the User Journey

Mobile Devices, Research Studies /

Global travel is growing fast, having dropped significantly in 2020 and 2021 due to the COVID pandemic. At the same time, the number of eSIM-enabled smartphones continues to grow.

UX Connect undertook a benchmark analysis of the user journey to purchase and activate eSIMs for travel in Spain from the three largest Spanish mobile operators – Movistar, Orange, and Vodafone, as well as Airalo – a dedicated eSIM provider.

Prepaid eSIMs in Spain: Understanding the User Journey Read More »

Foldable Smartphone Owners: Purchase Drivers and User Behaviors

Mobile Devices, Research Studies /

This report presents the findings of UX Connect’s research with existing owners of foldable phones, undertaken in the US in July 2024. The report aims to understand the following:

  • Reasons for purchasing a foldable smartphone
  • What they use their foldable smartphone
  • Changes in usage behavior compared to their previous phone
  • Likes/dislikes of a foldable phone
  • Opportunities for improving the foldable smartphone experience

Foldable Smartphone Owners: Purchase Drivers and User Behaviors Read More »

Scroll to Top
Privacy Policy

Last Updated: November 7th, 2023

1. Introduction

Welcome to UX Connect, LLC (“we,” “our,” or “us”). At UX Connect, LLC, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, and protect your data when you visit our website.

2. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: This may include your name, email address, postal address, and other identifiable information that you provide voluntarily, such as through contact forms or registration.
  • Non-Personal Information: We may collect non-personal information automatically, including but not limited to cookies, log files, and web beacons. This information is used for analytics, improving user experience, and tracking website usage.

3. How We Use Your Information

We may use your information for the following purposes:

  • To provide and maintain our website and its features.
  • To communicate with you, respond to your inquiries, or send you information, updates, and newsletters.
  • To analyze and improve the performance, functionality, and content of our website.
  • To protect against fraudulent or illegal activities.

4. Sharing Your Information

We may share your information with third parties only in the following circumstances:

  • With your explicit consent.
  • To fulfill a legal obligation or protect our rights, privacy, safety, or property.
  • With third-party service providers who help us operate our website and services.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect and store information about your interaction with our website. You can manage or disable cookies through your browser settings.

6. User Rights

You have the right to access, correct, or delete your personal information. To exercise these rights or for any privacy-related concerns, please contact us at info@uxconnectresearch.com.

7. Data Security

We take reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet is completely secure.

8. Data Retention

We will retain your data only as long as necessary for the purposes mentioned in this Privacy Policy, or as required by applicable laws.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

10. Policy Changes

We may update this Privacy Policy from time to time. The date of the last update will be indicated at the beginning of the policy. It is your responsibility to stay informed about any changes.

11. Consent and Acceptance

By using our website, you consent to this Privacy Policy and agree to its terms and conditions. If you do not agree with this policy, please refrain from using our website.